https://helpforum.sky.com/t5/Broadband/ONT-Missing-from-new-property/m-p/4970587#M483200 <P>Hi. Due to be activated tomorrow but the equipment came and the last owners have taken the ONT box with them. Cant get thru to sky</P> Mon, 28 Apr 2025 13:28:02 GMT Satanet 2025-04-28T13:28:02Z https://helpforum.sky.com/t5/Broadband/ONT-Missing-from-new-property/m-p/4970587#M483200 <P>Hi. Due to be activated tomorrow but the equipment came and the last owners have taken the ONT box with them. Cant get thru to sky</P> Mon, 28 Apr 2025 13:28:02 GMT https://helpforum.sky.com/t5/Broadband/ONT-Missing-from-new-property/m-p/4970587#M483200 Satanet 2025-04-28T13:28:02Z https://helpforum.sky.com/t5/Broadband/ONT-Missing-from-new-property/m-p/4970632#M483216 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380862">@Satanet</a>&nbsp;The sky call centres are all down due to comms issue that sky have just now, and you are correct getting a ONT does require you to call sky to have them organise said item, until then you just have to wait.</P><P>&nbsp;</P><P>Edit:- warning has been removed, so they may be back up and running!</P> Mon, 28 Apr 2025 14:18:28 GMT https://helpforum.sky.com/t5/Broadband/ONT-Missing-from-new-property/m-p/4970632#M483216 JimM1 2025-04-28T14:18:28Z