https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970547#M483188 <P>Yes it is Sutton, thanks for your reply.</P> Mon, 28 Apr 2025 13:04:28 GMT fhfhbgg 2025-04-28T13:04:28Z https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970436#M483128 <P>No internet light, orange voice light on router, others green, since 11am, now 1pm.&nbsp; First drop like this in a year. Can't get through to support on phone, self heal useless.</P> Mon, 28 Apr 2025 11:55:12 GMT https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970436#M483128 fhfhbgg 2025-04-28T11:55:12Z https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970438#M483129 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380770">@fhfhbgg</a>&nbsp;</P> <P>&nbsp;</P> <P>If thats Sutton then there does seemto be an issue.&nbsp; Sky lines are down and so is our ability to escalate</P> Mon, 28 Apr 2025 12:01:25 GMT https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970438#M483129 cookiemonsteruk 2025-04-28T12:01:25Z https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970547#M483188 <P>Yes it is Sutton, thanks for your reply.</P> Mon, 28 Apr 2025 13:04:28 GMT https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970547#M483188 fhfhbgg 2025-04-28T13:04:28Z https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970886#M483298 <P>Support confirmed external issue with line in SM3 at the moment.</P> Mon, 28 Apr 2025 18:52:50 GMT https://helpforum.sky.com/t5/Broadband/SM3-broadband-dropped/m-p/4970886#M483298 fhfhbgg 2025-04-28T18:52:50Z