https://helpforum.sky.com/t5/Broadband/Issue-with-wifi/m-p/4970503#M483164 <P>Hi my WiFi isn't working, all connected fine both my husband and i are working from home and there is no connection - can you help resolve this&nbsp;</P> Mon, 28 Apr 2025 12:39:58 GMT Mechelle1985 2025-04-28T12:39:58Z https://helpforum.sky.com/t5/Broadband/Issue-with-wifi/m-p/4970503#M483164 <P>Hi my WiFi isn't working, all connected fine both my husband and i are working from home and there is no connection - can you help resolve this&nbsp;</P> Mon, 28 Apr 2025 12:39:58 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-wifi/m-p/4970503#M483164 Mechelle1985 2025-04-28T12:39:58Z https://helpforum.sky.com/t5/Broadband/Issue-with-wifi/m-p/4970505#M483166 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4065431">@Mechelle1985</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call when the lines are open as they might be closed at present due to a fault to report it to them.</P> Mon, 28 Apr 2025 12:41:22 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-wifi/m-p/4970505#M483166 caesarome 2025-04-28T12:41:22Z