Broadband is weak upstairs

Anilk — Thu, 24 Apr 2025 09:34:55 GMT

When we are up stairs the broadband is very weak

Re: Broadband is weak upstairs

Anilk — Thu, 24 Apr 2025 11:09:56 GMT

Yes

Re: Broadband is weak upstairs

TimmyBGood — Thu, 24 Apr 2025 11:26:09 GMT

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

Re: Broadband is weak upstairs

Anilk — Mon, 28 Apr 2025 10:38:26 GMT

Can you send me out a booster please.

topic Re: Broadband is weak upstairs in Broadband

Broadband is weak upstairs

Re: Broadband is weak upstairs

Re: Broadband is weak upstairs

Re: Broadband is weak upstairs