https://helpforum.sky.com/t5/Broadband/Adding-address-to-My-Sky/m-p/4970325#M483086 <P>My Sky broadband is down. No internet light on modem. Other lights are green and ONT box lights are green. I wanted to test my signal but no address associated with my account. There doesn't seem to be an option to add account</P> Mon, 28 Apr 2025 10:03:42 GMT coregan77 2025-04-28T10:03:42Z https://helpforum.sky.com/t5/Broadband/Adding-address-to-My-Sky/m-p/4970325#M483086 <P>My Sky broadband is down. No internet light on modem. Other lights are green and ONT box lights are green. I wanted to test my signal but no address associated with my account. There doesn't seem to be an option to add account</P> Mon, 28 Apr 2025 10:03:42 GMT https://helpforum.sky.com/t5/Broadband/Adding-address-to-My-Sky/m-p/4970325#M483086 coregan77 2025-04-28T10:03:42Z https://helpforum.sky.com/t5/Broadband/Adding-address-to-My-Sky/m-p/4970395#M483107 <P>It sounds like you are signed in with an email only sky id rather than the one created for and linked to your sky account</P><P>when you log in with the correct details then you will see your account and billing details</P><P>&nbsp;</P><P>trying creating an account using the account information held in your initial correspondence from sky&nbsp;</P> Mon, 28 Apr 2025 11:25:32 GMT https://helpforum.sky.com/t5/Broadband/Adding-address-to-My-Sky/m-p/4970395#M483107 mormegil 2025-04-28T11:25:32Z