https://helpforum.sky.com/t5/Broadband/One-orange-light/m-p/4970299#M483079 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380654">@DavidM5BY</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them when the phones lines are back up and working again.</P> Mon, 28 Apr 2025 09:25:39 GMT caesarome 2025-04-28T09:25:39Z https://helpforum.sky.com/t5/Broadband/One-orange-light/m-p/4970295#M483077 <P>The wifi keeps dropping off with one Orange light coming on - the last light. The issue has been on and off for four days now</P> Mon, 28 Apr 2025 09:22:41 GMT https://helpforum.sky.com/t5/Broadband/One-orange-light/m-p/4970295#M483077 DavidM5BY 2025-04-28T09:22:41Z https://helpforum.sky.com/t5/Broadband/One-orange-light/m-p/4970299#M483079 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380654">@DavidM5BY</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them when the phones lines are back up and working again.</P> Mon, 28 Apr 2025 09:25:39 GMT https://helpforum.sky.com/t5/Broadband/One-orange-light/m-p/4970299#M483079 caesarome 2025-04-28T09:25:39Z