https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4970298#M483078 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380645">@Annie25</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them when the lines are working again.</P> Mon, 28 Apr 2025 09:24:46 GMT caesarome 2025-04-28T09:24:46Z https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4970278#M483072 <P>Broadband not been working for 2days have done all the checks still not working wanting to know if it's your side&nbsp;</P> Mon, 28 Apr 2025 09:16:02 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4970278#M483072 Annie25 2025-04-28T09:16:02Z https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4970298#M483078 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4380645">@Annie25</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them when the lines are working again.</P> Mon, 28 Apr 2025 09:24:46 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4970298#M483078 caesarome 2025-04-28T09:24:46Z