https://helpforum.sky.com/t5/Broadband/Kit-return/m-p/4970076#M483012 <P>Hi, I've just updated to a white router and need to send my black router back, can I use the packaging the white one came in?</P> Sun, 27 Apr 2025 21:32:09 GMT TrevXhgv1 2025-04-27T21:32:09Z https://helpforum.sky.com/t5/Broadband/Kit-return/m-p/4970076#M483012 <P>Hi, I've just updated to a white router and need to send my black router back, can I use the packaging the white one came in?</P> Sun, 27 Apr 2025 21:32:09 GMT https://helpforum.sky.com/t5/Broadband/Kit-return/m-p/4970076#M483012 TrevXhgv1 2025-04-27T21:32:09Z https://helpforum.sky.com/t5/Broadband/Kit-return/m-p/4970080#M483015 <P>Yes, under the box that holds the white hub, within the exterior box when you remove the smaller box there should be a return label underneath that you can use to return via the post office&nbsp;</P><P>take a picture of the label and make sure they give you the tracking details&nbsp;</P> Sun, 27 Apr 2025 21:43:20 GMT https://helpforum.sky.com/t5/Broadband/Kit-return/m-p/4970080#M483015 mormegil 2025-04-27T21:43:20Z