topic Poor WiFi connection in Broadband

Poor WiFi connection

Swinbrook — Sun, 27 Apr 2025 21:21:21 GMT

Hello, since we moved here, the WiFi connection has not been great and it is getting worse. Even though thr hub was replaced for a faster connection, nothing has changed much.
We need a better WiFi connection and speed for my work and the kids' homework, and we're not getting any of those. This needs to be fixed or I would have to find WiFi connection for us that is better and serves the purpose. Please do something about this. I am paying a lot of money for bad and unreliable WiFi connection. Thank you.
we need a WiFi system that best serves us all

Re: Poor WiFi connection

caesarome — Sun, 27 Apr 2025 21:29:47 GMT

@Swinbrook

In case you are not aware this is a community where Sky customers help each other so you are not talking to Sky.

If you have Wifi max on your account then you might want to speak to Sky about this:

https://www.sky.com/help/articles/sky-wifi-max