topic Re: Sky WiFi max in Broadband

Sky WiFi max

janeil44 — Sun, 27 Apr 2025 09:58:34 GMT

How can I get Sky WiFi Max Broadband - we recently upgrade to gigafast but the current broadband seems to be the bottleneck?

Re: Sky WiFi max

Highlinder — Sun, 27 Apr 2025 10:02:23 GMT

@janeil44 Which router from Sky do you have just now from the image below.

Re: Sky WiFi max

janeil44 — Sun, 27 Apr 2025 10:17:18 GMT

We have the sky broadband hub (middle right)

Re: Sky WiFi max

TimmyBGood — Sun, 27 Apr 2025 10:34:16 GMT

@janeil44

https://www.sky.com/help/articles/sky-wifi-max

Note that WiFi Max isn't available for G.fast broadband because the Max Hub doesn't contain a G.fast modem.

Re: Sky WiFi max

JimM1 — Sun, 27 Apr 2025 10:59:33 GMT

@janeil44 How and what makes you think that the SR203 router is the bottleneck with you connection speed that you have?

If you want and sky can supply the Max to your system, then upgrade and order the Max to your current package from SKY, you can call or do it online, you will soon find out what is available to you!

Re: Sky WiFi max

janeil44 — Sun, 27 Apr 2025 11:21:18 GMT

Over WiFi speeds are no more than 150mbps and include dead zones in the house. - I tried to contact sky but the virtual assistant is not allowing me to talk to a human

Re: Sky WiFi max

JimM1 — Sun, 27 Apr 2025 12:06:06 GMT

@janeil44 And what speed package do you have from sky? Until you do an Ethernet connected to the sky router and speed test that way ideally with all the wireless ((off)), but that is not always easy to do, or do this test and post the result from a web browser.

Speaking to sky, remain quite on the phone prompts, will normally get you eventually to speak to a body...

www.fast.com

Re: Sky WiFi max

janeil44 — Sun, 27 Apr 2025 12:56:05 GMT

We have gigafast and over Ethernet reach 900mbps

Re: Sky WiFi max

JimM1 — Sun, 27 Apr 2025 13:42:38 GMT

@janeil44 With that speed at 900mb/s you Fibre network is up there, and with the SR203 Black router you shoild be able to and this is device specific ie how good the device is and how busy the wi-fi wireless network is at that time, that router will pull 500-600mb/s easily as a speed indication, with the fast.com link, 2 parts, let the first go, it's still running, then on update, it will show you what it thinks your device is doing. Will link a picture below in a few mins once i edit it, and when cleared for viewing you will see.

SR203 on wireless Wi-Fi FF500