topic Re: Full fibre in Broadband

Full fibre

Peter259 — Sun, 27 Apr 2025 08:09:27 GMT

Hi just upgraded to full fibre

getting speeds fine but not reaching the full flat. Is sky booster now required and how to apply or is engineer visit required

Re: Full fibre

peter-marlow+1966 — Sun, 27 Apr 2025 08:26:48 GMT

If you think you need a booster call sky and speak to the broadband team and they will advise you on this and send you out a booster if you need 1

Re: Full fibre

Highlinder — Sun, 27 Apr 2025 08:31:28 GMT

@Peter259 Is this Sky broadband Max subscription that you have on your broadband package or is this just standard ultrafast broadband package that you have?

Re: Full fibre

peter-marlow+1966 — Sun, 27 Apr 2025 08:38:12 GMT

Sky broadband max full fibre to the property gigafast 900mps and a sky wifi max hub and because I live in an old house to boost my my wifi signal i do have a pod to

Re: Full fibre

Peter259 — Sun, 27 Apr 2025 08:38:49 GMT

It's sky full fibre 150 sky wifi max ?

Re: Full fibre

Highlinder — Sun, 27 Apr 2025 08:40:15 GMT

@Peter259 Give Sky a call and request a pod for your Wi-Fi, you may have to go through some troubleshooting steps before they will send it out.

Re: Full fibre

Peter259 — Sun, 27 Apr 2025 08:40:45 GMT

Unable to phone them at present as phone line is porting the number over due to the change always find it better phoning sky through landline

Re: Full fibre

peter-marlow+1966 — Sun, 27 Apr 2025 08:45:57 GMT

I am running 2 55inch sky glass tvs, a puck, sky live camera, 43 lg smart tv, freesat box, p.c, laptop, tablet, Xbox, 3 mobile phones, 3 alxaers, had the full fibre broadband installed in January of last year, no freezing buffering issues what so ever, i also have both tv's connected by ethernet cables aswell, and i must remember my booster pod to, i have a large family so i can quite often have up to 7 mobile phones connected at times and again no problems with my internet

Re: Full fibre

JimM1 — Sun, 27 Apr 2025 10:37:15 GMT

@Peter259 That is the perfect way to do it, but you just have to wait until your landline is all up and running, then sky can go take a look when they have you at home and on the phone to them, as @Highlinder has pointed out, it is a process they have to carry out, once determined what is best the advisor will say and then you can keep an eye out to what is getting done.