https://helpforum.sky.com/t5/Broadband/WiFi-and-broadband-not-working/m-p/4969173#M482647 <P>WiFi and broadband not working</P> Sat, 26 Apr 2025 17:22:50 GMT clint1212 2025-04-26T17:22:50Z https://helpforum.sky.com/t5/Broadband/WiFi-and-broadband-not-working/m-p/4969173#M482647 <P>WiFi and broadband not working</P> Sat, 26 Apr 2025 17:22:50 GMT https://helpforum.sky.com/t5/Broadband/WiFi-and-broadband-not-working/m-p/4969173#M482647 clint1212 2025-04-26T17:22:50Z https://helpforum.sky.com/t5/Broadband/WiFi-and-broadband-not-working/m-p/4969224#M482665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2173513">@clint1212</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 26 Apr 2025 18:00:38 GMT https://helpforum.sky.com/t5/Broadband/WiFi-and-broadband-not-working/m-p/4969224#M482665 Highlinder 2025-04-26T18:00:38Z