https://helpforum.sky.com/t5/Broadband/Wifi-not-Workimg/m-p/4969141#M482635 <P>There are two green lights on the WiFi box: the power and wireless. The internet one isn't coming on. I have done multiple turn off etc and it still won't connect. I have restarted both, unplugged plugs etc and the same thing is happening.&nbsp;</P> Sat, 26 Apr 2025 16:48:24 GMT MariaMW 2025-04-26T16:48:24Z https://helpforum.sky.com/t5/Broadband/Wifi-not-Workimg/m-p/4969141#M482635 <P>There are two green lights on the WiFi box: the power and wireless. The internet one isn't coming on. I have done multiple turn off etc and it still won't connect. I have restarted both, unplugged plugs etc and the same thing is happening.&nbsp;</P> Sat, 26 Apr 2025 16:48:24 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-Workimg/m-p/4969141#M482635 MariaMW 2025-04-26T16:48:24Z https://helpforum.sky.com/t5/Broadband/Wifi-not-Workimg/m-p/4969222#M482663 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379856">@MariaMW</a>&nbsp;About the lights below, and also the service checker, plus diagnostic if you need whhich can be run over mobile.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P> Sat, 26 Apr 2025 17:59:32 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-Workimg/m-p/4969222#M482663 JimM1 2025-04-26T17:59:32Z