https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4969098#M482623 <P>Our internet is down and it won't reset&nbsp;</P> Sat, 26 Apr 2025 15:56:55 GMT Chapsy2k 2025-04-26T15:56:55Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4969098#M482623 <P>Our internet is down and it won't reset&nbsp;</P> Sat, 26 Apr 2025 15:56:55 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4969098#M482623 Chapsy2k 2025-04-26T15:56:55Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4969103#M482625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4379801">@Chapsy2k</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 26 Apr 2025 16:03:17 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4969103#M482625 GD1 2025-04-26T16:03:17Z