topic Wifi speeds below 5mbps in Broadband

Wifi speeds below 5mbps

Nato77 — Sat, 26 Apr 2025 13:31:47 GMT

I am guaranteed a broadband speed of 100mpbs but I am only achieving around 5 or less. This has been happening over the last week.

JimM1 — Sat, 26 Apr 2025 14:32:00 GMT

@Nato77 Have a look at the service checker to you account last 30 day's and if needed run the diagnostic, both links below,

TimmyBGood — Sat, 26 Apr 2025 15:26:36 GMT

@Nato77 wrote:
I am guaranteed a broadband speed of 100mpbs but I am only achieving around 5 or less.

Note that's the guarantee over optical cable and ethernet as far as the Hub, not WiFi coming from it.

For G.fast it's the same guarantee as far as the Hub over the phone line.