topic Connection in Broadband

Connection

IanH8 — Fri, 25 Apr 2025 16:59:20 GMT

Hi,

My broadband is not working, Can this be looked at as we are now having consistent issues.

Thanks

Ian

Re: Connection

Tiffany925 — Fri, 25 Apr 2025 17:17:18 GMT

Same here! I've been trying to fix it for nearly 3 hours. The Sky service checker says "There's an outage in your area. We're working on getting you back up and running. It usually takes a couple of days to fix things like this but might be sooner."

Re: Connection

Highlinder — Fri, 25 Apr 2025 17:22:43 GMT

@IanH8 & @Tiffany925 what is the first part of your postcodes to see if it is an bigger outage or not related at all.

Re: Connection

littleonexo — Fri, 25 Apr 2025 19:23:23 GMT

Same issue, CB22

Re: Connection

Tiffany925 — Fri, 25 Apr 2025 21:30:17 GMT

Still no internect connection. - CB3

Re: Connection

Highlinder — Fri, 25 Apr 2025 21:41:12 GMT

@Tiffany925 & @littleonexo It looks like there is an area wide outage in the Cambridge area with the postcodes you gave the community. With one being North-West and the other the South of the county seems that Openreach have their work cut out for them over the coming days.