topic WIFI slow in Broadband

WIFI slow

BenClark1 — Fri, 25 Apr 2025 13:41:29 GMT

We currently have the super gigafast broadband and we are experiencing a lot of slowness throughout the day our download speed it hitting around 113.01mbps and our upload speed is 82.62 and this was at 13:25. We're slightly concerned as both myself and my partner work from home, and require decent WiFi, we also haven't had our sky Glass gen 2 connected yet so again this also worries me that it'll drop massively... how can this be improved?

Re: WIFI slow

Addie15 — Sat, 26 Apr 2025 07:18:33 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147