https://helpforum.sky.com/t5/Broadband/Broadband-speed/m-p/4967512#M482112 <P>I am trying to update Photoshop, but my broadband can't cope.&nbsp; I even get messages from PS telling me the process is taking longer than usual.&nbsp; I tested the speeds and got 9.30 Mbps download and 4.72 Mbps upload.&nbsp; I also checked through Sky and they tell me everything is ok and the speed is 22.9 Mbps.&nbsp; &nbsp;I've tried working my way through the Sky help menus, but got nowhere.&nbsp; Does anybody have any suggestions as to how this situation might be resolved?</P> Thu, 24 Apr 2025 13:38:44 GMT IW7 2025-04-24T13:38:44Z https://helpforum.sky.com/t5/Broadband/Broadband-speed/m-p/4967512#M482112 <P>I am trying to update Photoshop, but my broadband can't cope.&nbsp; I even get messages from PS telling me the process is taking longer than usual.&nbsp; I tested the speeds and got 9.30 Mbps download and 4.72 Mbps upload.&nbsp; I also checked through Sky and they tell me everything is ok and the speed is 22.9 Mbps.&nbsp; &nbsp;I've tried working my way through the Sky help menus, but got nowhere.&nbsp; Does anybody have any suggestions as to how this situation might be resolved?</P> Thu, 24 Apr 2025 13:38:44 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed/m-p/4967512#M482112 IW7 2025-04-24T13:38:44Z https://helpforum.sky.com/t5/Broadband/Broadband-speed/m-p/4967551#M482127 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4119115">@IW7</a>&nbsp;</P> <P>What package do you currently have with Sky and what was the speed Sky quoted you when you took it out?</P> <P>A 22mbps connection speed sounds like a pretty long fibre to the cabinet line&nbsp;</P> Thu, 24 Apr 2025 14:31:47 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed/m-p/4967551#M482127 jamesn123 2025-04-24T14:31:47Z