https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4967334#M482069 My Internet has dropped out completely. Even though the app says the broadband connection is good. Thu, 24 Apr 2025 09:50:00 GMT Scoutsmum 2025-04-24T09:50:00Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4967334#M482069 My Internet has dropped out completely. Even though the app says the broadband connection is good. Thu, 24 Apr 2025 09:50:00 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4967334#M482069 Scoutsmum 2025-04-24T09:50:00Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4967417#M482091 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4378419">@Scoutsmum</a>&nbsp;</P> <P>If rebooting your broadband hub doesn't fix it then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 24 Apr 2025 11:20:33 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4967417#M482091 caesarome 2025-04-24T11:20:33Z