https://helpforum.sky.com/t5/Broadband/No-WIFI/m-p/4967083#M481964 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3299478">@ShazzaCo</a>&nbsp;</P> <P>I don't know what check you have done so if you haven't already then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 23 Apr 2025 21:29:46 GMT caesarome 2025-04-23T21:29:46Z https://helpforum.sky.com/t5/Broadband/No-WIFI/m-p/4967005#M481938 <P>I've checked my WiFi and apparently have no issues, however I can't connect to anything and tv won't work as says I have no internet&nbsp;</P> Wed, 23 Apr 2025 20:24:42 GMT https://helpforum.sky.com/t5/Broadband/No-WIFI/m-p/4967005#M481938 ShazzaCo 2025-04-23T20:24:42Z https://helpforum.sky.com/t5/Broadband/No-WIFI/m-p/4967083#M481964 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3299478">@ShazzaCo</a>&nbsp;</P> <P>I don't know what check you have done so if you haven't already then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 23 Apr 2025 21:29:46 GMT https://helpforum.sky.com/t5/Broadband/No-WIFI/m-p/4967083#M481964 caesarome 2025-04-23T21:29:46Z