https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4966281#M481713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377680">@Kimberley0510</a>&nbsp;if other devices are connecting it is almost certain there is an issue with your phone not the Sky hub. </P> <P>&nbsp;</P> <P>One issue we see regularly is phones seitching yo use mobile data when the user expects them yo use the wifi. This is caused by a setting many phones including iPhones havecturned on by default which is called something like WiFi assist where if the phone can get a faster connection using mobile data it will switch to that. If that describes your issue disable thst setting which on iPhones is st the bottom of the mogile settings page.<BR /><BR /></P> <P>&nbsp;</P> Wed, 23 Apr 2025 07:13:22 GMT Chrisee 2025-04-23T07:13:22Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4966268#M481710 My wifi is not connected ting to my phone properly, it's connected to everything else in the house but not my phone Wed, 23 Apr 2025 06:54:30 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4966268#M481710 Kimberley0510 2025-04-23T06:54:30Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4966281#M481713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377680">@Kimberley0510</a>&nbsp;if other devices are connecting it is almost certain there is an issue with your phone not the Sky hub. </P> <P>&nbsp;</P> <P>One issue we see regularly is phones seitching yo use mobile data when the user expects them yo use the wifi. This is caused by a setting many phones including iPhones havecturned on by default which is called something like WiFi assist where if the phone can get a faster connection using mobile data it will switch to that. If that describes your issue disable thst setting which on iPhones is st the bottom of the mogile settings page.<BR /><BR /></P> <P>&nbsp;</P> Wed, 23 Apr 2025 07:13:22 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4966281#M481713 Chrisee 2025-04-23T07:13:22Z