topic Re: Moving router to another room in Broadband

Moving router to another room

Slapped — Tue, 22 Apr 2025 19:39:04 GMT

Can sky come out and move the router into a different room as I want a wired connection for my gaming pc

Re: Moving router to another room

JimM1 — Tue, 22 Apr 2025 19:40:25 GMT

@Slapped How is the router connected at present, what service do you have?

Re: Moving router to another room

Slapped — Tue, 22 Apr 2025 19:43:13 GMT

By a hub i think and the 500 mg service , the room i want the router in is in front of the house basically the next room over from the room it's in now

Re: Moving router to another room

JimM1 — Tue, 22 Apr 2025 19:55:38 GMT

@Slapped You would be better and quicker to find a local company who can install a network cable between the ONT and your new position for the router, especially if you are looking at speed.

Re: Moving router to another room

TimmyBGood — Tue, 22 Apr 2025 20:03:12 GMT

@Slapped

Essentially no, but what may be possible is the relocation of the master socket or ONT to which the Sky Hub is connected.

Edit: 500Mbs has to be an Ultrafast connection over FTTP, and so the Hub must be connected to an ONT over ethernet cable. As @JimM1 suggests, one possible solution is to run a longer ethernet cable between Hub and ONT, but Sky won't do that for you.

Typically it's not possible to have an ONT moved deeper into a property, but it may be possible to have it relocated where an external fibre optic route is available.