topic No internet in log.cabin in Broadband

No internet in log.cabin

Pa25 — Tue, 22 Apr 2025 15:32:55 GMT

I need to make an appointment with an engineer

Re: No internet in log.cabin

GD1 — Tue, 22 Apr 2025 15:59:57 GMT

@Pa25 You'll need to call to do that.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: No internet in log.cabin

TimmyBGood — Tue, 22 Apr 2025 16:16:03 GMT

@Pa25

But note that the wording of the assorted 'WiFi Guarantees' specifically excludes cover for external buildings, so Sky don't have to provide assistance (and definitely won't offer a cabled solution)