https://helpforum.sky.com/t5/Broadband/New-Master-socket-required/m-p/4965857#M481572 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3871423">@dawnus75</a>&nbsp;Yes they can, it is also a chargeable option, and rather difficult to get done, but you can only call and ask for it, NO other way.!</P> Tue, 22 Apr 2025 13:28:19 GMT JimM1 2025-04-22T13:28:19Z https://helpforum.sky.com/t5/Broadband/New-Master-socket-required/m-p/4965833#M481566 Our old master socket needs replacing. It is working but damaged, has been since we moved in and getting worse - the Internet connection is less stable than it was. Can anyone advise whether Sky can help with this please? We have standard non-fibre broadband if that makes any difference. Thanks in advance. Tue, 22 Apr 2025 13:07:11 GMT https://helpforum.sky.com/t5/Broadband/New-Master-socket-required/m-p/4965833#M481566 dawnus75 2025-04-22T13:07:11Z https://helpforum.sky.com/t5/Broadband/New-Master-socket-required/m-p/4965857#M481572 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3871423">@dawnus75</a>&nbsp;Yes they can, it is also a chargeable option, and rather difficult to get done, but you can only call and ask for it, NO other way.!</P> Tue, 22 Apr 2025 13:28:19 GMT https://helpforum.sky.com/t5/Broadband/New-Master-socket-required/m-p/4965857#M481572 JimM1 2025-04-22T13:28:19Z