https://helpforum.sky.com/t5/Broadband/Broadband-intermittently-dropping-out/m-p/4965679#M481527 <P>I have a problem with the broadband connection dropping out several times a day. The Sky Q box then requires manual reconnecting to the hub. Restarting the hub has no effect on the frequency of the events. Help please?</P> Tue, 22 Apr 2025 09:13:25 GMT NigelP2 2025-04-22T09:13:25Z https://helpforum.sky.com/t5/Broadband/Broadband-intermittently-dropping-out/m-p/4965679#M481527 <P>I have a problem with the broadband connection dropping out several times a day. The Sky Q box then requires manual reconnecting to the hub. Restarting the hub has no effect on the frequency of the events. Help please?</P> Tue, 22 Apr 2025 09:13:25 GMT https://helpforum.sky.com/t5/Broadband/Broadband-intermittently-dropping-out/m-p/4965679#M481527 NigelP2 2025-04-22T09:13:25Z https://helpforum.sky.com/t5/Broadband/Broadband-intermittently-dropping-out/m-p/4965685#M481530 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377138">@NigelP2</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.<BR />________________________________________________________________</P> Tue, 22 Apr 2025 09:25:45 GMT https://helpforum.sky.com/t5/Broadband/Broadband-intermittently-dropping-out/m-p/4965685#M481530 caesarome 2025-04-22T09:25:45Z