https://helpforum.sky.com/t5/Broadband/Poor-WiFi/m-p/4965543#M481486 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377018">@NY</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 21 Apr 2025 21:31:53 GMT caesarome 2025-04-21T21:31:53Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi/m-p/4965540#M481483 <P>My WiFi has gone down several times this evening despite paying extra for the boost and over £90 per month for my package ruining the film.&nbsp;</P> Mon, 21 Apr 2025 21:27:54 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi/m-p/4965540#M481483 NY 2025-04-21T21:27:54Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi/m-p/4965543#M481486 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377018">@NY</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 21 Apr 2025 21:31:53 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi/m-p/4965543#M481486 caesarome 2025-04-21T21:31:53Z