No access to broadband.

Lauriloo — Mon, 21 Apr 2025 21:20:01 GMT

Internet stopped working at 9:30 pm in Gartcosh area. Unable to troubleshoot.

Re: No access to broadband.

caesarome — Mon, 21 Apr 2025 21:29:29 GMT

@Lauriloo wrote:

Unable to troubleshoot.

Why as you have internet access so the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

topic No access to broadband. in Broadband

No access to broadband.

Re: No access to broadband.