topic Wifi max Parental controls bypass in Broadband

Wifi max Parental controls bypass

mjrichards43 — Mon, 21 Apr 2025 16:01:48 GMT

So recently found out my 15 year old has been bypassing the down time when his wifi has been paused by changing the mac address on his Xbox

Paying for something extra that's not even working 😞

Re: Wifi max Parental controls bypass

JimM1 — Mon, 21 Apr 2025 19:21:31 GMT

@mjrichards43 You are not paying extra for something that does not work.!

Re: Wifi max Parental controls bypass

Chrisee — Tue, 22 Apr 2025 05:49:16 GMT

@mjrichards43 it is worth reporting this to Sky as the Sky Max parental controls dont use the mac address alone to identify devices BUT the parental control system that a determined teen cant break has not as yet invented.

However as Sky should be aware I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: Wifi max Parental controls bypass

Greenfingers001 — Tue, 22 Apr 2025 07:27:38 GMT

Thanks for escalating this. We’ve sent @mjrichards43 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

Re: Wifi max Parental controls bypass

mjrichards43 — Tue, 22 Apr 2025 08:52:33 GMT

Thank you

Unfortunately the solution of me constantly re adding the device back to a profile till its bypassed again.

Wasn't appropriate for me,

So a quick phone call to sky and managed to downgrade free of charge

Re: Wifi max Parental controls bypass

JimM1 — Tue, 22 Apr 2025 09:12:44 GMT

@mjrichards43 Not one off the greatest solutions that sky could help with then, apart from moving you off what you had.

Re: Wifi max Parental controls bypass

mjrichards43 — Tue, 22 Apr 2025 09:16:04 GMT

Unfortunately not,

so kids 1 mum 0 lol

I'm just glad they waved the termination charge as still in contract till next November

Re: Wifi max Parental controls bypass

JimM1 — Tue, 22 Apr 2025 09:42:23 GMT

@mjrichards43 As chrisee pointed out hard to sort that specific out, and the kids have way more resources than you will EVER have the sneaky little !"£$%^&...