topic Broadband Issues in Broadband

Broadband Issues

Lh26 — Mon, 21 Apr 2025 11:09:55 GMT

Hi all can anyone make any suggestions how to fix a broadband box that has a constantly flashing orange light for internet. It'll go green for brief periods of time but then cut back out again

Re: Broadband Issues

cookiemonsteruk — Mon, 21 Apr 2025 11:14:50 GMT

@Lh26

Sounds like an external fault . If you have a black sky hub could you post your router stats

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

Re: Broadband Issues

peter-marlow+1966 — Mon, 21 Apr 2025 11:15:35 GMT

First run a service check on the my sky app under the broadband section, also try unplugging the hub for a few minutes and see if that reset it but you may have a fault on your phone line