topic Re: New router poor connection in Broadband

New router poor connection

Sferrie — Thu, 30 Jan 2025 14:34:27 GMT

As above

Re: New router poor connection

Tom-W19 — Fri, 31 Jan 2025 11:34:20 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: New router poor connection

Lisa-P1987 — Sun, 02 Feb 2025 11:53:34 GMT

We are still looking to help you Sferrie . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: New router poor connection

Sferrie — Sun, 20 Apr 2025 14:31:24 GMT

Yes I still need help

Re: New router poor connection

Greenfingers001 — Sun, 20 Apr 2025 14:37:57 GMT

Hi there @Sferrie , I’ve re escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147