https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964385#M481179 <P>The replies were confirmed or access, I've replied with confirm to confirm that they can do the external work, but the message just isn't being sent, it keeps bouncing back with not sent.&nbsp;</P> Sun, 20 Apr 2025 08:36:55 GMT Ellib92 2025-04-20T08:36:55Z https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964376#M481170 <P class=""><SPAN>I have received a text from Open Reach asking if I have access to my property so they can do external work before my new service is installed however, I cannot reply to the text. What do I do? Thanks.</SPAN></P> Sun, 20 Apr 2025 08:27:53 GMT https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964376#M481170 Ellib92 2025-04-20T08:27:53Z https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964381#M481175 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4175140">@Ellib92</a>&nbsp;the auto text system can only accept either of the exact two replies stated so try doing that. If still stuck call Sky to getvthem to pass on the message.</P> Sun, 20 Apr 2025 08:30:28 GMT https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964381#M481175 Chrisee 2025-04-20T08:30:28Z https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964385#M481179 <P>The replies were confirmed or access, I've replied with confirm to confirm that they can do the external work, but the message just isn't being sent, it keeps bouncing back with not sent.&nbsp;</P> Sun, 20 Apr 2025 08:36:55 GMT https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964385#M481179 Ellib92 2025-04-20T08:36:55Z https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964389#M481181 <P>Your only option is to then call Sky as advised above so they can pass your answer onto Openreach.</P> Sun, 20 Apr 2025 08:42:25 GMT https://helpforum.sky.com/t5/Broadband/OPENREACH-VISIT/m-p/4964389#M481181 caesarome 2025-04-20T08:42:25Z