topic Re: Network connection in Broadband

Network connection

PaulH9 — Sat, 19 Apr 2025 13:23:54 GMT

No network connection, read + tried everything but still no connection to TV

Re: Network connection

Jynxy — Sat, 19 Apr 2025 13:33:20 GMT

Hi,

How are you connecting to the TV is this via ethernet or Wifi?

What have you tried so far as this will help.

Are any other devices able to connect.

What router do you have.

Thanks

Re: Network connection

PaulH9 — Sat, 19 Apr 2025 16:51:50 GMT

I'm using WIFI to connect to TV with max hub. I've done all they advised on web/TV to reconnect (push WPS, turn on/off) + I've refreshed connect on TV itself. As said tried several times to get connected but just keeps kicking me back to "no connection" on sky page

Re: Network connection

Jynxy — Sat, 19 Apr 2025 18:29:16 GMT

What lights do you have on the front of the router,

Can you check here under broadband and report back.

https://www.sky.com/servicestatus