topic Re: Wi-Fi intermittent in Broadband https://helpforum.sky.com/t5/Broadband/Wi-Fi-intermittent/m-p/4963911#M481034 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4375724">@Jill08</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 19 Apr 2025 12:31:40 GMT caesarome 2025-04-19T12:31:40Z Wi-Fi intermittent https://helpforum.sky.com/t5/Broadband/Wi-Fi-intermittent/m-p/4963810#M481023 <P>For the past 10 days our wifi connection keeps going off. Sometimes it is only for a few minutes and reconnects itself. Other times we have to disconnect the hub and restart it.</P> Sat, 19 Apr 2025 11:00:52 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-intermittent/m-p/4963810#M481023 Jill08 2025-04-19T11:00:52Z Re: Wi-Fi intermittent https://helpforum.sky.com/t5/Broadband/Wi-Fi-intermittent/m-p/4963911#M481034 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4375724">@Jill08</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 19 Apr 2025 12:31:40 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-intermittent/m-p/4963911#M481034 caesarome 2025-04-19T12:31:40Z