https://helpforum.sky.com/t5/Broadband/Intermittent-drop-out-wifi/m-p/4963672#M480997 <P>Router and broadband has been fine .., until last 4 days when we have had the frustrating experience of wifi drop out. We know immediately as Sonos radio stops. &nbsp;It can last a few minutes to an hour. Two lights go orange on the router. &nbsp;When I go on Sky to check signal it checks and fixes itself. But even after the 'fix' Sonos can't connect to BBC sounds . But it will connect to play music from my phone ( so no wifi issue just broadband).&nbsp;<BR />I can't report this through Sky App as every time I go on to the app the broadband fixes itself - so nothing to report !&nbsp;</P><P>Very disappointed Sky VIP customer ( 22 years with Sky).&nbsp;</P> Sat, 19 Apr 2025 07:35:36 GMT davida2020 2025-04-19T07:35:36Z https://helpforum.sky.com/t5/Broadband/Intermittent-drop-out-wifi/m-p/4963672#M480997 <P>Router and broadband has been fine .., until last 4 days when we have had the frustrating experience of wifi drop out. We know immediately as Sonos radio stops. &nbsp;It can last a few minutes to an hour. Two lights go orange on the router. &nbsp;When I go on Sky to check signal it checks and fixes itself. But even after the 'fix' Sonos can't connect to BBC sounds . But it will connect to play music from my phone ( so no wifi issue just broadband).&nbsp;<BR />I can't report this through Sky App as every time I go on to the app the broadband fixes itself - so nothing to report !&nbsp;</P><P>Very disappointed Sky VIP customer ( 22 years with Sky).&nbsp;</P> Sat, 19 Apr 2025 07:35:36 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-drop-out-wifi/m-p/4963672#M480997 davida2020 2025-04-19T07:35:36Z https://helpforum.sky.com/t5/Broadband/Intermittent-drop-out-wifi/m-p/4963678#M480998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/218502">@davida2020</a>&nbsp;You can fix it, you just have to call Sky CS and when online have them test your line, there may be more going on than the intermittent problem that you have now, so catch it while you can.</P> Sat, 19 Apr 2025 07:55:06 GMT https://helpforum.sky.com/t5/Broadband/Intermittent-drop-out-wifi/m-p/4963678#M480998 JimM1 2025-04-19T07:55:06Z