topic Re: Phone not working in Broadband

Phone not working

Kj2035 — Fri, 18 Apr 2025 11:12:29 GMT

My phone is not receiving or making calls, I did have a text saying my usage was to high l. I was unaware their was any kind of cap on it

caesarome — Fri, 18 Apr 2025 11:14:25 GMT

Is it your landline or Sky mobile phone that isn't working ?

Kj2035 — Fri, 18 Apr 2025 11:16:13 GMT

I can't call home at all at the minute

GD1 — Fri, 18 Apr 2025 11:23:11 GMT

@Kj2035 Can you answer @caesarome question?

caesarome — Fri, 18 Apr 2025 11:23:42 GMT

Are you abroad and what happens when you call your landline number ?

More details are required for to start to help you.

peter-marlow+1966 — Fri, 18 Apr 2025 11:42:27 GMT

Have you set up a spending cap on the phone? You can check this on the my sky app in the mobile section