https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/4962854#M480768 Like a few others have had issues with, in the past 3 weeks the Internet had just become terrible especially at night. We are on 500mb broadband and even when nothing else is using the Internet except devices sat idle the Internet on my phone to watch even a YouTube video is buffering all the time. Terrible for the price im paying and a fault that is on my head to chase up again with another Internet service provider. Done tests all come back saying fine, speed tests on speedtest.net constantly differ (in the past theyve always been consistent with the speed om paying for) and unplugged and plugged back in the router and most devices to power cycle them. Didn't have issues like this with BT or virgin so why with Sky especially when paying for WiFi 6 box, even changed WPA from 3 to 2 to see if any devices were having issues and not changed anything. Fri, 18 Apr 2025 00:12:00 GMT Cozzie93 2025-04-18T00:12:00Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/4962854#M480768 Like a few others have had issues with, in the past 3 weeks the Internet had just become terrible especially at night. We are on 500mb broadband and even when nothing else is using the Internet except devices sat idle the Internet on my phone to watch even a YouTube video is buffering all the time. Terrible for the price im paying and a fault that is on my head to chase up again with another Internet service provider. Done tests all come back saying fine, speed tests on speedtest.net constantly differ (in the past theyve always been consistent with the speed om paying for) and unplugged and plugged back in the router and most devices to power cycle them. Didn't have issues like this with BT or virgin so why with Sky especially when paying for WiFi 6 box, even changed WPA from 3 to 2 to see if any devices were having issues and not changed anything. Fri, 18 Apr 2025 00:12:00 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/4962854#M480768 Cozzie93 2025-04-18T00:12:00Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/4963159#M480853 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Fri, 18 Apr 2025 12:49:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping/m-p/4963159#M480853 Addie15 2025-04-18T12:49:52Z