https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working/m-p/4962702#M480718 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374885">@Ian284</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 17 Apr 2025 18:28:53 GMT caesarome 2025-04-17T18:28:53Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working/m-p/4962690#M480713 <P>Had someone out to fix WiFi last Friday because of buffering and he fitted a new bt box on the wall , it worked fine for a day then started buffering again , now it's not working at all</P> Thu, 17 Apr 2025 18:15:21 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working/m-p/4962690#M480713 Ian284 2025-04-17T18:15:21Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working/m-p/4962702#M480718 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374885">@Ian284</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 17 Apr 2025 18:28:53 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-not-working/m-p/4962702#M480718 caesarome 2025-04-17T18:28:53Z