topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4962697#M480717 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374880">@Rob5</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 17 Apr 2025 18:22:35 GMT GD1 2025-04-17T18:22:35Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4962682#M480710 <P>The internet light is off and the last light is orange on the hub. We have tested all the connections and tried turning it on and off again and still not working</P> Thu, 17 Apr 2025 18:07:14 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4962682#M480710 Rob5 2025-04-17T18:07:14Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4962697#M480717 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374880">@Rob5</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 17 Apr 2025 18:22:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4962697#M480717 GD1 2025-04-17T18:22:35Z