https://helpforum.sky.com/t5/Broadband/Internet-nit-connecting/m-p/4962216#M480563 My box is suddenly not connecting to the Internet, I've tried turning it off and on again, but it's still the same. Thu, 17 Apr 2025 08:42:02 GMT JadeN-B 2025-04-17T08:42:02Z https://helpforum.sky.com/t5/Broadband/Internet-nit-connecting/m-p/4962216#M480563 My box is suddenly not connecting to the Internet, I've tried turning it off and on again, but it's still the same. Thu, 17 Apr 2025 08:42:02 GMT https://helpforum.sky.com/t5/Broadband/Internet-nit-connecting/m-p/4962216#M480563 JadeN-B 2025-04-17T08:42:02Z https://helpforum.sky.com/t5/Broadband/Internet-nit-connecting/m-p/4962244#M480574 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280930">@JadeN-B</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 17 Apr 2025 09:24:25 GMT https://helpforum.sky.com/t5/Broadband/Internet-nit-connecting/m-p/4962244#M480574 caesarome 2025-04-17T09:24:25Z