https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4961907#M480449 <P>Hi, the WiFi keeps dropping and it takes forever and a day to download things through my Xbox and fire stick. I pay for a service which is very lacklustre</P> Wed, 16 Apr 2025 18:44:30 GMT Bentallett 2025-04-16T18:44:30Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4961907#M480449 <P>Hi, the WiFi keeps dropping and it takes forever and a day to download things through my Xbox and fire stick. I pay for a service which is very lacklustre</P> Wed, 16 Apr 2025 18:44:30 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4961907#M480449 Bentallett 2025-04-16T18:44:30Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4961929#M480458 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374296">@Bentallett</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 16 Apr 2025 19:14:37 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4961929#M480458 caesarome 2025-04-16T19:14:37Z