topic Download speed in Broadband

Download speed

Lu25 — Wed, 16 Apr 2025 13:41:10 GMT

My daughter had a new job working from home the company she will be working for did a speed test on line with her earlier they said our download speed is too low is currently at 18/19 it needs to be at a speed of 40 download speed is too low the upload speed is fine how do we booste the download speed

Re: Download speed

cookiemonsteruk — Wed, 16 Apr 2025 14:03:25 GMT

@Lu25

If your daughter has a black sky hub could you post the router statistics as shown below

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

Re: Download speed

JimM1 — Wed, 16 Apr 2025 14:37:38 GMT

@Lu25 Also find out what speed package that your daughter has with Sky, that will state a few facts, expected speed, min speed etc.

You can also check with the address what BTW expects the system to be, with the other also should fibre be available.

BT Broadband

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