wifi slow and disconnecting

GAA74 — Tue, 15 Apr 2025 08:59:01 GMT

Last week or 2 Wifi has been slow, disconnecting; performance on mobile devices in particular very poor and often needing to disconnect and use 5G instead. Sky performance test usually says all fine but have run a speed checker which has said router performance is slow. Sky Max Hub with Ultra Fast 300.

Re: wifi slow and disconnecting

Addie15 — Wed, 16 Apr 2025 07:35:08 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: wifi slow and disconnecting in Broadband

wifi slow and disconnecting

Re: wifi slow and disconnecting