https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4961281#M480275 <P>My WiFi's terrible. It shows full connection but it doesn't load any app on my phone, for example I can't watch a 30 second video on Facebook without having to switch to my data. Often when we're streaming on the tv it stops. Last night we were watching and twice the tv had lost connection and took us back 5 mins in the programme.&nbsp;<BR /><BR /></P> Wed, 16 Apr 2025 06:25:14 GMT Molly236 2025-04-16T06:25:14Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4961281#M480275 <P>My WiFi's terrible. It shows full connection but it doesn't load any app on my phone, for example I can't watch a 30 second video on Facebook without having to switch to my data. Often when we're streaming on the tv it stops. Last night we were watching and twice the tv had lost connection and took us back 5 mins in the programme.&nbsp;<BR /><BR /></P> Wed, 16 Apr 2025 06:25:14 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4961281#M480275 Molly236 2025-04-16T06:25:14Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4962250#M480578 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;<BR />&nbsp;&nbsp;</P> Thu, 17 Apr 2025 09:29:08 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4962250#M480578 Addie15 2025-04-17T09:29:08Z