topic Re: Router arrival in Broadband

Router arrival

Router1 — Tue, 15 Apr 2025 17:40:19 GMT

Was meant to receive my sky hub router and be activated by today 15th April 2025. Still not received anything

Re: Router arrival

JimM1 — Tue, 15 Apr 2025 17:44:14 GMT

@Router1 Have a look on your My Messages section of your account for any updates!

Re: Router arrival

Router1 — Tue, 15 Apr 2025 17:45:22 GMT

Have checked it all day still nothing.

Re: Router arrival

JimM1 — Tue, 15 Apr 2025 17:47:35 GMT

@Router1 Have you had the dispatch e-mail or text from Sky, if so there will be details and tracking off it!

Re: Router arrival

Router1 — Tue, 15 Apr 2025 17:48:57 GMT

Nope it hasn't been dispatched. It was meant to go on today

Re: Router arrival

JimM1 — Tue, 15 Apr 2025 17:51:40 GMT

@Router1 Well if you have not been informed, your original e-mail does it have a confirmed activation date, you will have to call sky to find out what is going on.

Re: Router arrival

Router1 — Tue, 15 Apr 2025 17:52:22 GMT

OK great thanks for your help