https://helpforum.sky.com/t5/Broadband/Fiber-Installation-question/m-p/4960911#M480163 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4373459">@ocelot20</a>&nbsp;Sky cannot use Virgin's network they only use the Openreach network. If Openreach have installed full fibre in your road they will have to run a connection to your house which will involve one or more engineering visits to fit a ONT unit which acts like a modem. Sky send you a hub which connects to the ONT.</P> Tue, 15 Apr 2025 15:37:39 GMT Chrisee 2025-04-15T15:37:39Z https://helpforum.sky.com/t5/Broadband/Fiber-Installation-question/m-p/4960906#M480161 <P>Currently on Virgin and have been with them for 20+ years. Contract is up next month and want to charge me £150 a month! I have said we are leaving them and they are refusing to budge on price.</P><P>&nbsp;</P><P>Currently on the 1gig fiber with Virgin. Just wondering if we do switch to Sky will it be as simple as them sending me a modem and I do the install my self. Or will they have to send a engineer out and put in a new box/phone line in order to get the internet up and running.</P> Tue, 15 Apr 2025 15:33:44 GMT https://helpforum.sky.com/t5/Broadband/Fiber-Installation-question/m-p/4960906#M480161 ocelot20 2025-04-15T15:33:44Z https://helpforum.sky.com/t5/Broadband/Fiber-Installation-question/m-p/4960911#M480163 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4373459">@ocelot20</a>&nbsp;Sky cannot use Virgin's network they only use the Openreach network. If Openreach have installed full fibre in your road they will have to run a connection to your house which will involve one or more engineering visits to fit a ONT unit which acts like a modem. Sky send you a hub which connects to the ONT.</P> Tue, 15 Apr 2025 15:37:39 GMT https://helpforum.sky.com/t5/Broadband/Fiber-Installation-question/m-p/4960911#M480163 Chrisee 2025-04-15T15:37:39Z