https://helpforum.sky.com/t5/Broadband/New-customer-Cables-missing/m-p/4960519#M480052 <P>Iv just moved to a new home and signed up for Sky. In the box there is a hub and a Ethernet cable, nothing else. On following the instructions it says there should be a grey cable to attach to the phone socket? Iv attached the Ethernet cable to the box on the wall but nothing has happened&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Nicinic_0-1744705891011.png" style="width: 480px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109450i1BFB8A0776F248BD/image-size/medium?v=v2&amp;px=400" role="button" title="Nicinic_0-1744705891011.png" alt="Nicinic_0-1744705891011.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Nicinic_0-1744705891011.png</span></span></P> Tue, 15 Apr 2025 08:31:48 GMT Nicinic 2025-04-15T08:31:48Z https://helpforum.sky.com/t5/Broadband/New-customer-Cables-missing/m-p/4960519#M480052 <P>Iv just moved to a new home and signed up for Sky. In the box there is a hub and a Ethernet cable, nothing else. On following the instructions it says there should be a grey cable to attach to the phone socket? Iv attached the Ethernet cable to the box on the wall but nothing has happened&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Nicinic_0-1744705891011.png" style="width: 480px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/109450i1BFB8A0776F248BD/image-size/medium?v=v2&amp;px=400" role="button" title="Nicinic_0-1744705891011.png" alt="Nicinic_0-1744705891011.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Nicinic_0-1744705891011.png</span></span></P> Tue, 15 Apr 2025 08:31:48 GMT https://helpforum.sky.com/t5/Broadband/New-customer-Cables-missing/m-p/4960519#M480052 Nicinic 2025-04-15T08:31:48Z https://helpforum.sky.com/t5/Broadband/New-customer-Cables-missing/m-p/4960536#M480055 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4373143">@Nicinic</a>&nbsp;</P> <P>&nbsp;</P> <P>When are you due to be activated</P> <P>&nbsp;</P> <P>If you are in the uk could you enter your full address below and post the table and notes after removing your address from the image</P> <P>&nbsp;</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome</A></P> Tue, 15 Apr 2025 08:41:15 GMT https://helpforum.sky.com/t5/Broadband/New-customer-Cables-missing/m-p/4960536#M480055 cookiemonsteruk 2025-04-15T08:41:15Z