topic Re: Sky Broadband Issues in Broadband

No Internet on full fibre

Svyas — Mon, 14 Apr 2025 23:49:57 GMT

No Internet on sky full fiber since 30 mins ,test show everything looks good ,very deceptive my sky app

Sky Broadband Issues

John63 — Mon, 14 Apr 2025 23:44:59 GMT

No WiFi or Internet connection, although the broadband test through MySky shown no issues with network or WiFi?

Re: Sky Broadband Issues

kezzabel — Mon, 14 Apr 2025 23:45:59 GMT

Got the exact same problem

Re: No Internet on full fibre

Nichola2 — Mon, 14 Apr 2025 23:54:18 GMT

Mine is the same, are you back up yet?

Re: Sky Broadband Issues

PDRD — Mon, 14 Apr 2025 23:59:44 GMT

Same problem here

Re: No Internet on full fibre

Mac253 — Tue, 15 Apr 2025 00:02:24 GMT

Mine is down as well.

Did a check on Sky and it's saying everything is fine. But it's not

Re: Sky Broadband Issues

AbigailBremner — Tue, 15 Apr 2025 00:03:08 GMT

having the same issues. Ran a internet connection test doesn't show any faults.

Re: No Internet on full fibre

kezzabel — Tue, 15 Apr 2025 00:08:17 GMT

Same here. Power and wifi lights are green, voice is orange and internet isn't on. Down multiple resets, troubleshooting that the website advises. Nothing has worked and highly annoying that the Sky app keeps saying that everything is all connected and working fine.

Re: Sky Broadband Issues

chaoyan — Tue, 15 Apr 2025 00:08:49 GMT

same problem. no internet after 12:15AM

Re: No Internet on full fibre

Cheryllouise — Tue, 15 Apr 2025 00:11:28 GMT

I have the same issue rubbish app stating no issues but no connection for around an hour now!

Re: Sky Broadband Issues

Chansmier — Tue, 15 Apr 2025 00:22:30 GMT

Same problem here

Re: Sky Broadband Issues

Mix0182 — Tue, 15 Apr 2025 00:25:00 GMT

Same here 1:24 am

Re: No Internet on full fibre

Mix0182 — Tue, 15 Apr 2025 00:26:32 GMT

Exactly the same here been trying, turned off from the wall. Sky app checker says no problems but still connected without Internet at 1:24am

Re: No Internet on full fibre

Dart2 — Tue, 15 Apr 2025 00:26:32 GMT

same issue. No internet. Test show everything is fine. Did anyone can sort it out?

Sky Broadband Down

scattynat — Tue, 15 Apr 2025 00:26:44 GMT

I can see others complaining, same here. Broadband went down about 0030hrs, tried reset etc and nothing worked then friend called and his was the same, we live Dartford & Bexleyheath respectively so not sure if this is London & South East or all over? But frustrating for the service status app to keep telling you everything is okay when clearly it's not and no-one you can contact to ask for an update.

Re: No Internet on full fibre

Mix0182 — Tue, 15 Apr 2025 00:27:27 GMT

Exactly the same here been, turned off from the wall. Sky app checker says no problems. still sayimg "connected without Internet" at 1:24am

Internet down

Steven481 — Tue, 15 Apr 2025 00:27:43 GMT

According to all the usual checks full fibre broadband is running but I have no Internet connection. Tried all the usual to resolve it and checking it through My Sky shows no issues but still no Internet connection. I'm in the Greater London/Kent border area. Anyone else got similar issues?

Re: Internet down

Mix0182 — Tue, 15 Apr 2025 00:29:25 GMT

Exactly the same here been, turned off from the wall. Sky app checker says no problems. still sayimg "connected without Internet" at 1:24am SE london/Kent boarder

Re: Sky Broadband Down

kezzabel — Tue, 15 Apr 2025 00:29:50 GMT

I'm in the same area with the same problem so it could be a local issue

Re: Internet down

kezzabel — Tue, 15 Apr 2025 00:30:55 GMT

Same problem same area