topic Broadband cutting out in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-cutting-out/m-p/4959932#M479822 Hi, after broadband kept dropping and cutting off completely contacted sky who sent a new hub worked for a few days then the same continued to happen. Contacted sky again who said they were 99% sure it was the hub. So sent another one. Great for a few days then speed keeps dropping every day I've gone from over 30 now down to 12. Feel at a lost now. Also when testing broadband it says errors on line and poor speed to hub. What to do next? As don't want fobbed off with another hub!! Ready to leave sky Mon, 14 Apr 2025 14:44:38 GMT Anne+Tocher 2025-04-14T14:44:38Z Broadband cutting out https://helpforum.sky.com/t5/Broadband/Broadband-cutting-out/m-p/4959932#M479822 Hi, after broadband kept dropping and cutting off completely contacted sky who sent a new hub worked for a few days then the same continued to happen. Contacted sky again who said they were 99% sure it was the hub. So sent another one. Great for a few days then speed keeps dropping every day I've gone from over 30 now down to 12. Feel at a lost now. Also when testing broadband it says errors on line and poor speed to hub. What to do next? As don't want fobbed off with another hub!! Ready to leave sky Mon, 14 Apr 2025 14:44:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-cutting-out/m-p/4959932#M479822 Anne+Tocher 2025-04-14T14:44:38Z Re: Broadband cutting out https://helpforum.sky.com/t5/Broadband/Broadband-cutting-out/m-p/4960482#M480041 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 15 Apr 2025 07:38:52 GMT https://helpforum.sky.com/t5/Broadband/Broadband-cutting-out/m-p/4960482#M480041 Addie15 2025-04-15T07:38:52Z