topic Re: Wifi dropping during rhe night in Broadband

Wifi dropping during rhe night

Nata5ha — Sun, 25 Aug 2024 17:52:49 GMT

Brought a video doorbell 2 days ago. Works fine during the day. But between 1am

roughly and when until morning it shows on phone for the doorbell no wifi.
when i get ip at 7am its woeking again this is last 2 days. When i check sky says very good sevice. Dont think its tye doorbell as working fully until night time.
whats happening to sky wifi? Anyone else. Having rhis problem or do you think it is the doorbell?

Re: Wifi dropping during rhe night

caesarome — Sun, 25 Aug 2024 18:36:34 GMT

During the night it might be that there is maintenance taking place somewhere that is affecting your connection.

Re: Wifi dropping during rhe night

Highlinder — Sun, 25 Aug 2024 18:59:38 GMT

@Nata5ha Do you have Sky Q?

Re: Wifi dropping during rhe night

WillDuff — Mon, 14 Apr 2025 01:54:33 GMT

Did you resolve this? Having the exact same with baby monitor!

Re: Wifi dropping during rhe night

Chrisee — Mon, 14 Apr 2025 06:54:11 GMT

@WillDuff the most common cause of loss or wifi every night is where the customer has Q tv boxes as in their default settings their wifi hootspots switch off from 2.30 to 5.45am changing their standby setting from eco to active or none stops this.

Re: Wifi dropping during rhe night

Daniel0210 — Mon, 14 Apr 2025 06:56:47 GMT

@WillDuff

I've already replied to your other post asking the same.

Re: Wifi dropping during rhe night

WillDuff — Tue, 15 Apr 2025 18:55:17 GMT

Thanks both and for anyone else searching forum this is the instructions on how to turn it off.. much appreciated!
https://www.sky.com/help/articles/using-the-standby-settings