topic Re: Internet down in Broadband https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4959310#M479641 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4372179">@Lealealady50</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 13 Apr 2025 17:52:40 GMT GD1 2025-04-13T17:52:40Z Internet down https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4959305#M479638 <P>My broadband and tv are not working.&nbsp;<BR />I have run all the tests and unplugged and plugged in all known devices as advised but with no luck&nbsp;</P> Sun, 13 Apr 2025 17:44:34 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4959305#M479638 Lealealady50 2025-04-13T17:44:34Z Re: Internet down https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4959310#M479641 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4372179">@Lealealady50</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 13 Apr 2025 17:52:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/4959310#M479641 GD1 2025-04-13T17:52:40Z